FAQ
LINUX VPS

Check below to find the most commonly asked questions and answers about linux VPS. If you can’t find what you looking for please contact with our Sales or Support team over live chat or email.

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We provision all VPSs immediately after your initial payment is successfully completed (including fraud check). In most cases it takes less than five minutes to provision and deploy your VPS. As soon as it is ready we will send you a welcome email with all the necessary details.

Yes. As long as you are using the same control panel system with the old hosting system as you are with us your site can be quickly migrated over. Once your VPS is provisioned and you’ve received your welcome email just submit a support ticket to our tech team and we’ll work with you to get everything completed right away.

All VPS’s are assigned one dedicated IP address.

Yes. The data is stored on hard drives configured using RAID 10 SAN. This means even if one hard disk fails, you won’t lose your data. In addition, remote backups can be performed for further security.

Yes, we encourage all clients to configure iptables and keep your system up to date with all security patches available.

Each ‘cloud’ is made up of one or more units, which are known as nodes. Each node is allocated a set amount of shared CPU and RAM, which are only accessible to that node. In addition, a set amount of SAN storage (disk space) and bandwidth are issued to each node. To increase the resources for a given client, additional nodes are assigned to their ‘cloud.’ We never oversell our servers and we never share resources between clients with our VPS.

Absolutely. This type of scalability is one of the best things about VPS hosting. As your needs increase, resources can be added to your VPS to keep up with demand. If needed we can also move you to larger and/or multiple servers to ensure your site performs well for your visitors.

VPS hosting is extremely reliable. Unlike shared hosting, with a VPS your entire system is in its own isolated, virtual environment. While there are other clients on the same physical server, they are unable to impact anything in your environment. Each client has its own operating system and root access so even if one client’s system completely crashes, the others on the box won’t be impacted in any way.

Yes, you can use your VPS for almost anything you can imagine. This includes hosting limitless domains, installing applications and even reselling hosting services. To put it simply, your VPS environment is as customizable as you would like it to be.

Absolutely, we offer a 99.9% network uptime guarantee. For full details please see our service level agreement (SLA).

You can upgrade your VPS anytime you would like. The easiest way to do this is to open a ticket to our sales department or email at [email protected] Make sure you include your customer ID with your request. Once you complete an upgrade, however, you may not request a downgrade for a minimum of one month.

No. We do not permit this type of content. For a full explanation of permissible and non-permissible content please see our Acceptable Use Policy (AUP).

All your login details will be sent to you via email.

No, we can perform any upgrades to your VPS without any downtime at all.

We generate and send out invoices 7 days prior to their due dates.